Customer Service

Our Customer Service course is ideal for staff whose job role includes working with customers.

This City & Guilds course will give staff members the confidence and ability to deal with customers in a professional and efficient manner. It covers the delivery of effective customer service and supporting the customer service environment.

Collaborative Apprenticeships


Date: Weeks commencing: 25 April 2022 06 June 2022

Duration: Two days + Exam

How will I learn:
Daytime at Shipley College Evening - Online



Collaborative Apprenticeships courses are offered for free (fully funded) to eligible participants. The project is funded by the European Social Fund and (ESF) managed by the West Yorkshire Consortium of Colleges.



You are eligible to apply for this course if you are over 16 and live or work in Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield or York districts. Further restrictions apply, please enquire to find out more.

Shipley College

Shipley College

Here at Shipley College, we believe a talented workforce is the key to success. The college is situated in the UNSECO World Heritage Site of Saltaire, in the District of Bradford. The college offers education and training provision on campus, in community venues and on employer premises across the region. We value both the reputation we have built up for the quality of our training across our business specialisms, and our working relationships with organisations of all sizes in the…

Enquire about this course

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